DATA PROTECTION POLICY 

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1.1 Personal information collected from the guest is used to fulfil your request for services or to send you confirmation details and if necessary to inform you of updates or changes to hotel plans.

1.2. The Hotel will not modify, copy, distribute, license, sell or redistribute any of your personal file.

1.3. The Hotel will not seek or hold information about you which is excessive for its purposes and will endeavour to keep information about you up to date and correct.

1.4. The Hotel will delete, from its systems, all details held about you which are no longer necessary and endeavour to protect your personal data against unauthorised or unlawful use.

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WEBSITE COOKIE POLICY

 

1. Introduction

This is our cookies policy. If you use our website, your acceptance of this policy will be given by [your continued use/when you press [insert button] on our website/other]. If you do not agree with this policy please stop using our website immediately.

Use of our website is also subject to our website terms of use and privacy policy.

Cookies are small text files placed on your device when you visit our website and are used to make the users experience more efficient. We are able to store cookies on your computer where they are necessary for the operation of the site however, for non-essential cookies we need your permission. Further details of the different types of cookies used are provided below.

 

2. Who We Are

www.whitehorse-suffolk.co.uk is operated by The White Horse Inn Ltd, a UK Limited company registered in England under company number 09322795.

Some important details about us:

Our registered office is at: The White Horse Inn, Stoke Ash, IP23 7ET

Our trading office is at: The White Horse Inn, Stoke Ash, IP23 7ET

Our email address is: mail@whitehorse-suffolk.co.uk

Our phone number is: +44 (0) 1379 678222

 

3. How we use Cookies

We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners. We track users on our site to identify which parts of our website you have visited and to allow us to make our site more relevant to you.

 

4. 'Session' and 'Persistent' Cookies

'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.

'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.

Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.

Third Party Cookies we use include:

Google Analytics, this is a web analytics service provided by Google, Inc. The cookies used by Google Analytics help us to analyse how users use the site and to count the number of people who use the site. Google Analytics stores your IP address anonymously and neither The White Horse Inn Ltd or Google associate your IP address with any personally identifiable information. These cookies will expire at the end of a session/time limit.

 

5. Disclaimer

All our cookies are categorised by the role they fulfil on our website:

a. Strictly Necessary: these are essential to enable you to move around our website and use features such as secure services. Without these cookies such services could not be provided;

b. Functionality: allow the website to remember your choices and to personal certain features. These cookies may be anonymised and cannot track your browsing activity on other websites; and

c. Performance: collect information as to how users use the website. These cookies don't collect information that identifies a visitor. The information collected is aggregated and used to improve our website.

d. None of the cookies employed are classified as Behavioural Targeting.

If at any time you wish to disable our cookies, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies that will prevent certain important areas and features of our service from functioning properly. (but if you do so you will not be able to use certain important features of our service). You can find additional information at AboutCookies.org.

Notwithstanding, the audit undertaken regarding our cookies, it is possible we may have missed one from our list above. If you happen to find one that is being set on our site, please let us know.

 

6. English Law

This policy, and any non-contractual obligations arising out of it, will be interpreted in accordance with English law. Any disputes may only be dealt with by the courts of England and Wales.